---
id: "quote-trust-decisions-understand"
type: "quote"
source_timestamps: ["§ Build trust through explainability."]
tags: ["explainability", "trust"]
related: ["concept-explainable-ai-in-negotiation"]
speaker: "Elena Revilla and Maria Jesus Saenz"
speakers: ["Elena Revilla", "Maria Jesus Saenz"]
quote: "It is difficult to trust decisions you don’t understand. Use AI models that can explain their reasoning and avoid deploying black-box systems for high-stakes decisions."
sources: ["tail2"]
sourceVaultSlug: "hbr-seg-tail2"
originDay: 2
articleStem: "hbr-tail-129-ai-supplier-negotiations"
sourceUrl: "https://hbr.org/2025/07/how-ai-is-reshaping-supplier-negotiations"
sourceTitle: "How AI Is Reshaping Supplier Negotiations"
---
# Trust Requires Understanding

> "It is difficult to trust decisions you don't understand. Use AI models that can explain their reasoning and avoid deploying black-box systems for high-stakes decisions."
> — [[entity-elena-revilla]] and [[entity-maria-jesus-saenz]]

The motivating quote for [[concept-explainable-ai-in-negotiation]] and the action [[action-deploy-explainable-models]].

**Related:** [[concept-explainable-ai-in-negotiation]] · [[action-deploy-explainable-models]]