---
id: "quote-sign-off-product"
type: "quote"
source_timestamps: ["¶5"]
tags: ["accountability", "value-creation"]
related: ["claim-sign-off-is-product", "concept-complementarity", "contrarian-sign-off-is-product"]
quote: "The sign-off is not a transaction cost. It is the product. The prediction confused reading scans with practicing radiology."
speaker: "Chengwei Liu and Balázs Kovács"
speakers: ["Chengwei Liu", "Balázs Kovács"]
sources: ["futures"]
sourceVaultSlug: "hbr-seg-futures"
originDay: 2
articleStem: "hbr-cl-84-big-tech-capability-crisis"
sourceUrl: "https://hbr.org/2026/06/big-techs-looming-capability-crisis"
sourceTitle: "Big Tech’s Looming Capability Crisis"
---
# The Sign-Off Is the Product

## Quote — The Sign-Off Is the Product

> "The sign-off is not a transaction cost. It is the product. The prediction confused reading scans with practicing radiology."
> — [[entity-chengwei-liu|Chengwei Liu]] and [[entity-bal-zs-kov-cs|Balázs Kovács]] (¶5)

Distills [[claim-sign-off-is-product|the sign-off claim]] and the applied form of [[concept-complementarity|complementarity]]; anchors the [[contrarian-sign-off-is-product|contrarian reframing]].