---
id: "quote-pretending-to-be-human"
type: "quote"
source_timestamps: ["§ Information Systems"]
tags: ["rpa", "ui"]
related: ["claim-screen-clicking-is-flawed"]
speaker: "Harang Ju"
speakers: ["Harang Ju"]
quote: "The current workarounds (tools that have AI “look” at screens and click buttons) reveal how deep this mismatch goes. We’re asking a computer to pretend to be a human using a computer."
sources: ["agentic"]
sourceVaultSlug: "hbr-seg-agentic"
originDay: 6
articleStem: "hbr-ext-17-workplace-set-up-for-agents"
sourceUrl: "https://hbr.org/2026/01/is-your-workplace-set-up-for-ai-agents"
sourceTitle: "Is Your Workplace Set Up for AI Agents?"
---
# Pretending to be Human

The author's critique of RPA / screen-scraping AI tools; see [[claim-screen-clicking-is-flawed]] and [[contrarian-rpa-is-bad]].

> The current workarounds (tools that have AI "look" at screens and click buttons) reveal how deep this mismatch goes. We're asking a computer to pretend to be a human using a computer.

— [[entity-harang-ju|Harang Ju]]