---
id: "quote-performance-reverse"
type: "quote"
source_timestamps: ["¶2"]
source_url: "https://hbr.org/2025/09/dont-let-ai-reinforce-organizational-silos"
source_title: "Don't Let AI Reinforce Organizational Silos"
tags: ["silos", "strategy-execution"]
related: ["claim-ai-reinforces-silos", "concept-department-centric-ai"]
speaker: "Graham Kenny and Kim Oosthuizen"
speakers: ["Graham Kenny", "Kim Oosthuizen"]
quote: "This can cause performance to go into reverse as departments retreat into their own AI-powered worlds. While each function improves its individual operations, the organization becomes less able to deliver on its corporate strategy."
sources: ["tail2"]
sourceVaultSlug: "hbr-seg-tail2"
originDay: 2
articleStem: "hbr-tail-130-ai-reinforce-silos"
sourceUrl: "https://hbr.org/2025/09/dont-let-ai-reinforce-organizational-silos"
sourceTitle: "Don’t Let AI Reinforce Organizational Silos"
---
# Performance going into reverse

> “This can cause performance to go into reverse as departments retreat into their own AI-powered worlds. While each function improves its individual operations, the organization becomes less able to deliver on its corporate strategy.”
> — Graham Kenny and Kim Oosthuizen

**Why it matters:** This is the paradox at the heart of the piece — local optimization producing global regression. It is the direct evidence for [[claim-ai-reinforces-silos]] and the felt consequence of [[concept-department-centric-ai]].