---
id: "quote-friction-is-necessary"
type: "quote"
source_timestamps: ["\\\"§ Step 1. Establish an initial point of view", "so you have a basis for evaluating AI's output.\\\""]
tags: ["workflow", "critical-thinking"]
related: ["action-establish-pov", "contrarian-friction-is-good"]
speakers: ["David S. Duncan", "Tyler Anderson"]
quote: "In a world turbocharged by AI, this step will feel like friction. But it should feel like that. Without your own view, you have no basis for evaluating AI's view."
sources: ["reskilling"]
sourceVaultSlug: "hbr-seg-reskilling"
originDay: 10
articleStem: "hbr-edu-32-help-employees-get-better-with-ai"
sourceUrl: "https://hbr.org/2026/06/help-employees-get-better-not-just-faster-with-ai"
sourceTitle: "Help Employees Get Better—Not Just Faster—with AI"
---
# Friction as a Feature

> "In a world turbocharged by AI, this step will feel like friction. But it should feel like that. Without your own view, you have no basis for evaluating AI's view."
> — [[entity-david-s-duncan|David S. Duncan]] and [[entity-tyler-anderson|Tyler Anderson]]

Defends the necessity of slowing down and thinking *before* prompting an AI, countering the prevailing narrative that AI is purely about speed. Grounds [[action-establish-pov|establishing a POV first]] and [[contrarian-friction-is-good|friction as a feature]].
