---
id: "quote-dorsey-intelligence-tools"
type: "quote"
source_timestamps: ["¶3"]
tags: ["automation", "layoffs"]
related: ["entity-jack-dorsey", "entity-org-block", "concept-ai-automation-strategy"]
speaker: "Jack Dorsey"
speakers: ["Jack Dorsey"]
quote: "Intelligence tools have changed what it means to build and run a company."
sources: ["spine"]
sourceVaultSlug: "hbr-seg-spine"
originDay: 1
articleStem: "hbr-ext-19-augmentation-over-automation"
sourceUrl: "https://hbr.org/2026/04/why-companies-that-choose-ai-augmentation-over-automation-may-win-in-the-long-run"
sourceTitle: "Why Companies That Choose AI Augmentation Over Automation May Win in the Long Run"
---
# Jack Dorsey on Intelligence Tools

> "Intelligence tools have changed what it means to build and run a company."
> — [[entity-jack-dorsey|Jack Dorsey]], CEO of [[entity-org-block|Block]] (¶3)

**Context.** Dorsey used this framing to justify Block's February 2026 layoffs of over 4,000 people, predicting most firms would reach the same conclusion within the year. The article treats it as the emblematic voice of the [[concept-ai-automation-strategy|AI Automation Strategy]].