---
id: "quote-conversation-starters"
type: "quote"
source_timestamps: ["§ Mistake 2"]
tags: ["buy-in", "collaboration"]
related: ["concept-co-created-racis", "contrarian-raci-as-conversation"]
speaker: "Lindy Greer, Jennifer Jordan and Maxim Sytch"
speakers: ["Lindy Greer", "Jennifer Jordan", "Maxim Sytch"]
quote: "High-performing teams understand that RACI and tools like it are not ends in themselves; they're conversation starters. They prompt team members to clarify goals, confirm responsibilities, support one another in their positions, and hold one another accountable."
sources: ["governance"]
sourceVaultSlug: "hbr-seg-governance"
originDay: 7
articleStem: "hbr-sig-48-decision-rights"
sourceUrl: "https://hbr.org/2026/07/what-companies-get-wrong-about-decision-rights"
sourceTitle: "What Companies Get Wrong About Decision Rights"
---
# RACI as Conversation Starters

> High-performing teams understand that RACI and tools like it are not ends in themselves; they're conversation starters. They prompt team members to clarify goals, confirm responsibilities, support one another in their positions, and hold one another accountable.
>
> — [[entity-lindy-greer|Lindy Greer]], [[entity-jennifer-jordan|Jennifer Jordan]] & [[entity-maxim-sytch|Maxim Sytch]]

The article's thesis in one sentence. It grounds [[concept-co-created-racis]] and the contrarian claim [[contrarian-raci-as-conversation]], reframing [[entity-raci-d7]] from a document into a dialogue.