---
id: "quote-ai-dysfunction-patterns"
type: "quote"
source_timestamps: ["¶3"]
source_url: "https://hbr.org/2026/02/how-to-foster-psychological-safety-when-ai-erodes-trust-on-your-team"
source_title: "How to Foster Psychological Safety When AI Erodes Trust on Your Team"
tags: ["team-dynamics", "organizational-behavior"]
related: ["contrarian-ai-integration-is-team-dynamics"]
speaker: "Jayshree Seth and Amy C. Edmondson"
speakers: ["Jayshree Seth", "Amy C. Edmondson"]
quote: "The same AI tools that promise to enhance productivity can create predictable patterns of team dysfunction that mirror classic organizational behavior problems."
sources: ["adoption"]
sourceVaultSlug: "hbr-seg-adoption"
originDay: 9
articleStem: "hbr-cl-79-psychological-safety-ai-trust"
sourceUrl: "https://hbr.org/2026/02/how-to-foster-psychological-safety-when-ai-erodes-trust-on-your-team"
sourceTitle: "How to Foster Psychological Safety When AI Erodes Trust on Your Team"
---
# AI Mirrors Classic Organizational Dysfunction

> "The same AI tools that promise to enhance productivity can create predictable patterns of team dysfunction that mirror classic organizational behavior problems."
>
> — [[entity-jayshree-seth|Jayshree Seth]] and [[entity-amy-c-edmondson|Amy C. Edmondson]] (¶3)

**Why it matters.** This is the article's thesis in one line and the anchoring evidence for [[contrarian-ai-integration-is-team-dynamics]]: the problems AI creates are *predictable* and *organizational-behavioral*, not novel or purely technical — which is exactly why proven psychological-safety tools can address them.