---
id: "question-measuring-raci-roi"
type: "open-question"
source_timestamps: ["§ Mistake 2"]
tags: ["metrics", "evaluation"]
related: ["concept-co-created-racis"]
resolutionPath: "Case studies detailing before-and-after metrics on decision cycle time, meeting hours saved, and employee engagement scores following a shift to co-created RACIs."
sources: ["governance"]
sourceVaultSlug: "hbr-seg-governance"
originDay: 7
articleStem: "hbr-sig-48-decision-rights"
sourceUrl: "https://hbr.org/2026/07/what-companies-get-wrong-about-decision-rights"
sourceTitle: "What Companies Get Wrong About Decision Rights"
---
# Measuring the ROI of Co-created RACIs

The authors argue co-created RACIs improve agility and decision quality but **provide no quantitative metrics** for measuring the ROI of the time spent debating and disentangling roles (see [[concept-co-created-racis]]).

**Resolution path:** case studies with before-and-after metrics on decision cycle time, meeting hours saved, and employee-engagement scores following a shift to co-created RACIs.
