---
id: "entity-walmart-d10"
type: "entity"
entityType: "organization"
canonicalName: "Walmart"
source_timestamps: ["§ A Transformation Across Industries"]
tags: ["case-study", "retail"]
related: ["concept-virtual-reality-training", "entity-strivr"]
sources: ["reskilling"]
sourceVaultSlug: "hbr-seg-reskilling"
originDay: 10
articleStem: "hbr-edu-33-new-tools-workforce-training"
sourceUrl: "https://hbr.org/2025/12/the-new-tools-that-can-improve-workforce-training"
sourceTitle: "The New Tools That Can Improve Workforce Training"
---
# Walmart

## Walmart

**VR case study (retail).** Walmart deployed VR to **1.6 million associates** across **4,900 stores**. Reported outcomes: employees actively *sought out* training (e.g., Black Friday scenarios), a **15% drop in turnover**, and higher customer-satisfaction scores. A scale exemplar for [[concept-virtual-reality-training|VR training]].

**External context:** Walmart partnered with [[entity-strivr|Strivr]] to deploy thousands of headsets in its training academies, with usage by over a million associates for simulations like Black Friday and new-process training. **Caveat:** the **15% turnover-reduction** figure appears in **vendor narratives**, not peer-reviewed research — broad rollout and behavioral benefits are credible, but treat the specific quantitative impact cautiously. See [[appraisal-metrics-provenance]].