---
id: "entity-org-ntt-data"
type: "entity"
entityType: "organization"
canonicalName: "NTT DATA"
aliases: ["NTT Data"]
source_timestamps: ["§ From Tools to Teammates: Understanding Agentic AI", "§ What Incumbents Should Do Now"]
tags: ["it-services", "incumbent"]
related: ["entity-org-ema", "entity-edoardo-tealdi", "concept-agentic-ai-systems"]
sources: ["futures"]
sourceVaultSlug: "hbr-seg-futures"
originDay: 2
articleStem: "hbr-new-24-agentic-ai-supercharges-startups"
sourceUrl: "https://hbr.org/2026/07/how-agentic-ai-supercharges-startups-and-threatens-incumbents"
sourceTitle: "How Agentic AI Supercharges Startups and Threatens Incumbents"
---
# NTT DATA

**NTT DATA** is a multinational IT services company and a customer of [[entity-org-ema]]. It uses agentic AI systems to synthesize patterns across *thousands* of customer-service conversations and fix systemic software bugs — the concrete example behind [[concept-agentic-ai-systems]].

Its AI transformation team, led by [[entity-edoardo-tealdi]], also built an AI agent to draft RFP proposals in **20 minutes**, drawing on vast repositories of client and market data. NTT DATA is notable as an *incumbent* that is adopting agentic AI rather than being disrupted by it.

**Enrichment note.** Global IT services firm headquartered in Japan; consulting, application development, and managed services across industries, investing heavily in AI and automation.