---
id: "entity-carrol-chang"
type: "entity"
entityType: "person"
canonicalName: "Carrol Chang"
aliases: []
source_timestamps: ["§ The Risks and Rewards Are Real", "¶7"]
tags: ["expert-voice", "leadership"]
related: ["quote-surveillance-sake", "claim-surveillance-backlash", "entity-org-andela"]
speakers: ["Carrol Chang"]
sources: ["tail1"]
isSpeakerEntity: true
---
## Segment 1 — tail1

## Article 112 — a112

# Carrol Chang

**Entity type:** person · **Role in source:** expert voice / cited executive.

**Profile.** Carrol Chang is the CEO of [[entity-org-andela]] (a global tech-talent marketplace) and the former global head of driver and courier operations at Uber. She is quoted in the article as the leadership perspective on how to govern continuous assessment humanely.

**Position.** She argues the next generation of assessment systems must move *beyond measuring output* to understanding *how people work with AI*, and that assessment must be paired with support, coaching, and transparency to avoid creating a culture of fear.

**Contributions attributed in this vault:**
- The anchor quote [[quote-surveillance-sake]] ("The goal cannot be surveillance for surveillance's sake…").
- The supporting evidence and remedy in the claim [[claim-surveillance-backlash]].

Her support-vs-surveillance framing is the human counterweight to the risks catalogued in [[concept-organizational-myopia]] and [[question-privacy-boundaries]].