---
id: "entity-businessolver"
type: "entity"
entityType: "organization"
canonicalName: "Businessolver"
aliases: []
source_timestamps: ["¶4", "§ The Empathy Advantage"]
tags: ["research-organization", "workplace-data", "hr-tech"]
related: ["claim-middle-managers-stewards", "contrarian-ceo-empathy-decline"]
sources: ["adoption"]
sourceVaultSlug: "hbr-seg-adoption"
originDay: 9
articleStem: "hbr-edu-42-empathetic-leadership-ai-adoption"
sourceUrl: "https://hbr.org/2026/04/empathetic-leadership-can-make-or-break-ai-adoption"
sourceTitle: "Empathetic Leadership Can Make or Break AI Adoption"
---
# Businessolver

**Role in this source:** Data provider — cited for its annual 'State of Workplace Empathy' reports, which supply two of the source's key data points.

**Profile:** Businessolver is a benefits-administration and HR-tech company. Its 2025 'State of Workplace Empathy' report revealed:
- **59%** of CEOs view empathy as *non-essential* (up **12 points** from 2024).
- **49%** of CEOs claim they lack time to connect with employees (up **16 points**).
- Belief that *managers* have the most impact on workplace empathy grew from **10% in 2020 to 38% in 2025**.

These figures anchor [[claim-middle-managers-stewards]] and the contrarian reframe [[contrarian-ceo-empathy-decline]].

**Enrichment / confidence:** The direction of the manager-centrality trend aligns with organizational theory; precise percentages are specific to Businessolver's dataset. **Canonical reference:** businessolver.com.