---
id: "entity-borja-apaolaza"
type: "entity"
entityType: "person"
canonicalName: "Borja Apaolaza"
aliases: []
source_timestamps: ["¶1", "§ Data-Driven Leadership"]
tags: ["author", "academic"]
related: ["entity-wharton-school", "entity-santiago-gallino"]
sources: ["tail1"]
isSpeakerEntity: true
---
## Segment 1 — tail1

## Article 111 — a111

# Borja Apaolaza

**Borja Apaolaza** is a PhD candidate in the Operations, Information and Decisions department at [[entity-wharton-school-d1|the University of Pennsylvania's Wharton School]].

**Role in this source:** Co-author, writing with [[entity-santiago-gallino|Santiago Gallino]]. He co-authored the Wharton working paper *"What Makes Scheduling 'Responsible'? Evidence from 280 Million Shifts Across 20 Retailers,"* which underpins this source. All claims, quotes, frameworks, and recommendations here are jointly attributed to both authors.

**Attributed contributions (joint):**
- The empirical analysis of [[claim-uniform-policies-fail|280 million shifts across 20 retailers]]
- The [[concept-scheduling-quality-dimensions|five dimensions]] framework and [[concept-lasso-regression-workforce|LASSO]] methodology
- The [[framework-customized-scheduling-playbook|customized scheduling playbook]] and its four action items
- Quotes: [[quote-data-not-intuition]], [[quote-uniform-policies-fail]], [[quote-algorithms-vs-humans]], [[quote-living-experiment]]

**Enrichment:** Canonical reference is his Wharton PhD-student profile in Operations, Information and Decisions.