---
id: "claim-static-raci-ignored"
type: "claim"
source_timestamps: ["¶4"]
tags: ["change-management", "compliance"]
related: ["framework-decision-rights-mistakes", "action-cocreate-raci"]
speakers: ["Lindy Greer", "Maxim Sytch", "Jennifer Jordan"]
confidence: "high"
testable: true
sources: ["tail1"]
sourceVaultSlug: "hbr-seg-tail1"
originDay: 1
articleStem: "hbr-tail-106-decision-frameworks-fail"
sourceUrl: "https://hbr.org/2026/06/gg-why-decision-making-frameworks-fail"
sourceTitle: "Why Decision-Making Frameworks Fail"
---
# Top-Down, Static Decision Matrices Are Ignored

**Claim (confidence: high, testable).** Leaders often assume that once roles are assigned in a spreadsheet and documented, employees will adhere to them. In practice, **without upfront discussion or the opportunity to co-create** a framework like [[entity-raci-d1]], employees will typically **glance at the document once and promptly forget its contents**, rendering the framework useless.

The corrective is [[action-cocreate-raci]] — facilitate discussion and let the team build the matrix so they actually remember and follow it. This is failure mode #2 in [[framework-decision-rights-mistakes]] and a core expression of the parent concept [[concept-decision-rights]].

> **Enrichment note:** Strongly supported by practical project-management guidance, which stresses planning scope, identifying stakeholders, and holding review/kickoff sessions so the matrix is understood and usable — a spreadsheet alone is not enough.