---
id: "claim-hands-on-trust-boost"
type: "claim"
source_timestamps: ["§ 2. Grow the Skills of Frontline Workers"]
tags: ["training", "trust-metrics", "statistics"]
related: ["concept-human-machine-skill-cultivation", "action-reskill-displaced-workers"]
confidence: "high"
testable: true
provenance: "Deloitte TrustID survey segments"
sources: ["adoption"]
sourceVaultSlug: "hbr-seg-adoption"
originDay: 9
articleStem: "hbr-edu-40-workers-dont-trust-ai"
sourceUrl: "https://hbr.org/2025/11/workers-dont-trust-ai-heres-how-companies-can-change-that"
sourceTitle: "Workers Don’t Trust AI. Here’s How Companies Can Change That."
---
# Hands-On Training Boosts Trust by 144%

**Claim:** Interactive, hands-on opportunities to practice with AI have an outsized effect on sentiment. Employees who received **hands-on AI training and workshops reported 144% higher trust** in their employer's AI initiatives than those who did not. Additionally, **highly trusting employees are nearly 5× as likely** to report motivation to learn new skills. This is the empirical engine behind [[concept-human-machine-skill-cultivation]] and [[action-reskill-displaced-workers]].

**Confidence: HIGH.**

**Enrichment validation:** *Directionally aligned* with the broad empirical literature on training, psychological safety, and technology adoption (practical, scenario-based upskilling reliably increases trust and adoption). The **exact 144% and 5× figures are best treated as Deloitte's proprietary metrics** derived from specific TrustID survey segments, not widely quoted external benchmarks.