---
id: "action-remove-it-bottlenecks"
type: "action-item"
source_timestamps: ["§ Mandate broad access to technology."]
tags: ["it-governance", "culture"]
related: ["claim-it-bottlenecks-cede-ground", "contrarian-targeted-security-over-blanket-bans", "entity-jpmorgan-chase"]
action: "Replace blanket IT bans on Gen AI with targeted security policies that protect critical data while enabling mass experimentation."
outcome: "Accelerated grassroots innovation and discovery of novel Gen AI use cases across all organizational quadrants."
speakers: ["Bharat N. Anand", "Andy Wu"]
source_url: "https://hbr.org/2025/11/the-gen-ai-playbook-for-organizations"
source_title: "The Gen AI Playbook for Organizations"
sources: ["agentic"]
sourceVaultSlug: "hbr-seg-agentic"
originDay: 6
articleStem: "hbr-cl-87-genai-playbook-orgs"
sourceUrl: "https://hbr.org/2025/11/the-gen-ai-playbook-for-organizations"
sourceTitle: "The Gen AI Playbook for Organizations"
---
# Remove IT bottlenecks to mandate broad access

**Action.** Replace blanket IT bans on gen AI with **targeted** security policies that protect critical data while enabling mass experimentation.

**Why.** Build faster pathways for frontline teams to test and scale gen AI tools. Stop IT from blocking access behind slow compliance forms or blanket bans (see [[entity-jpmorgan-chase-d87|JPMorgan Chase's 2023 ChatGPT block]]). Implement **targeted employee policies and vendor security reviews** designed specifically to shield against *critical* risks (like PII leakage) — the [[contrarian-targeted-security-over-blanket-bans|guard-against-critical-risks-only stance]] — rather than all risks. This operationalizes [[claim-it-bottlenecks-cede-ground|the IT-bottleneck claim]]. Because every employee has tasks in all four quadrants, everyone should evaluate which of their tasks gen AI can handle.

**Outcome.** Accelerated grassroots innovation and discovery of novel gen AI use cases across all four quadrants of the [[framework-gen-ai-deployment|framework]].


## Related across articles
- [[contrarian-it-ownership]]
- [[action-form-joint-governance]]
- [[concept-lob-ai-ownership]]