---
id: "action-redesign-interorganizational-processes"
type: "action-item"
source_title: "Don't Let AI Slop Muck Up Your Company's Processes"
source_url: "https://hbr.org/2026/06/dont-let-ai-slop-muck-up-your-companys-processes"
source_timestamps: ["§ 4. Understand the implications for the entire process."]
tags: ["process-engineering", "partnerships"]
related: ["claim-process-redesign-required"]
speakers: ["Matthias Holweg", "Thomas H. Davenport"]
action: "Establish cross-boundary agreements on AI usage within interorganizational workflows."
outcome: "Preserves content integrity across the entire value chain and ensures overall process efficiency rather than isolated task optimization."
sources: ["execution"]
sourceVaultSlug: "hbr-seg-execution"
originDay: 8
articleStem: "hbr-sig-54-ai-slop-processes"
sourceUrl: "https://hbr.org/2026/06/dont-let-ai-slop-muck-up-your-companys-processes"
sourceTitle: "Don’t Let AI Slop Muck Up Your Company’s Processes"
---
# Redesign Interorganizational Processes

**Action.** Map out end-to-end processes that cross organizational boundaries (e.g., healthcare providers sending documents to insurance payers). Establish agreements with all involved parties on exactly how generative AI will be employed across these boundaries — preventing an 'AI-based game of telephone' where AI reviews AI.

**Outcome.** Preserves content integrity across the entire value chain and ensures overall process efficiency rather than isolated task optimization.

This is **Step 4** of [[framework-four-steps-knowledge-decay]], the direct operationalization of [[claim-process-redesign-required]] and the antidote to [[concept-productivity-paradox]] and [[claim-sequential-ai-degrades-processes]]. The enrichment overlay adds that NIST guidance on configuring human–AI teaming, checkpoints, and content labeling makes such multi-step chains manageable rather than inevitably corrosive.


## Related across articles
- [[action-redesign-business-processes]]
- [[concept-individual-vs-process-productivity]]