---
id: "action-implement-dynamic-mapping"
type: "action-item"
source_timestamps: ["§ They Reduce Uncertainty", "¶9"]
tags: ["role-design", "tacit-knowledge"]
related: ["concept-dynamic-skill-and-task-mapping", "prereq-psychological-safety", "framework-building-ai-with-workers"]
action: "Break roles into tasks and judgment calls using worker input to make tacit knowledge explicit."
outcome: "Increases worker trust, clarifies future role expectations, and captures valuable undocumented shop-floor insights."
sourceUrl: "https://hbr.org/2026/05/the-best-manufacturers-build-ai-with-workers-not-for-them"
sourceTitle: "The Best Manufacturers Build AI with Workers, Not for Them"
sources: ["adoption"]
sourceVaultSlug: "hbr-seg-adoption"
originDay: 9
articleStem: "hbr-cl-78-build-ai-with-workers"
---
# Implement Dynamic Skill and Task Mapping

**Action:** Break manufacturing roles down into the specific tasks workers complete and the judgment calls they make. Do this *collaboratively* — with worker input plus AI-generated insights — to capture undocumented workarounds and shortcuts. Use the resulting map to show workers exactly how their skills will evolve as routine tasks are delegated to AI.

**Expected outcome:** increased worker trust, clearer future-role expectations, and capture of valuable undocumented shop-floor insights.

This operationalizes [[concept-dynamic-skill-and-task-mapping]] and is Pillar 1 of the [[framework-building-ai-with-workers]]. **Precondition:** [[prereq-psychological-safety-d78]] — without it, workers will withhold the very tacit knowledge the exercise depends on.