---
id: "action-establish-ai-replacement-guidelines"
type: "action-item"
source_timestamps: ["§ How to Ensure AI Doesn’t Weaken Human Connections"]
tags: ["policy", "governance"]
related: ["entity-salesforce", "framework-five-measures-human-connection"]
action: "Define strict policies for when tasks (like coaching or conflict resolution) must be handled by humans."
outcome: "Preservation of critical interpersonal interactions and prevention of deceptive AI avatar usage."
sources: ["adoption"]
sourceVaultSlug: "hbr-seg-adoption"
originDay: 9
articleStem: "hbr-sig-53-ai-personal-support-risky"
sourceUrl: "https://hbr.org/2026/05/employees-are-relying-on-ai-for-personal-support-thats-risky"
sourceTitle: "Employees Are Relying on AI for Personal Support. That’s Risky."
---
# Establish AI Replacement Guidelines

**Action:** Define strict policies for when tasks (like coaching or conflict resolution) must be handled by humans.

**How:** Create official parameters defining when employees must prioritize human-to-human contact over AI. Mandate that **coaching, mentoring, conflict resolution, and team building** remain primarily in-person human functions; where AI is used in these domains it must **augment rather than replace** human judgment. Establish clear rules requiring employees to **notify colleagues if an AI avatar or agent is responding on their behalf**.

**Outcome:** Preservation of critical interpersonal interactions and prevention of deceptive AI avatar usage.

This is measure #2 of [[framework-five-measures-human-connection]]. [[entity-salesforce-d9]]'s *human-in-the-loop mandate* is the cited model. Relates to the open question [[question-avatar-team-dynamics]].