---
id: "action-draft-behavioral-guide"
type: "action-item"
source_timestamps: ["§ Mistake 3"]
tags: ["documentation", "behavioral-design"]
related: ["concept-role-institutionalization", "claim-latent-raci-disagreement"]
action: "Build and institutionalize a simple, behavioral description of each RACI role."
outcome: "Eliminates latent disagreement about role meanings and turns the tool from theoretical to practical."
sources: ["governance"]
sourceVaultSlug: "hbr-seg-governance"
originDay: 7
articleStem: "hbr-sig-48-decision-rights"
sourceUrl: "https://hbr.org/2026/07/what-companies-get-wrong-about-decision-rights"
sourceTitle: "What Companies Get Wrong About Decision Rights"
---
# Draft a Behavioral RACI Guide

**Do:** Build a comprehensive internal guide that moves beyond abstract definitions to **concrete examples of the desired behaviors** for each RACI role (e.g., exactly how an Accountable person facilitates a meeting).

**Why it works:** it eliminates the [[claim-latent-raci-disagreement|latent disagreement]] about role meaning and enacts [[concept-role-institutionalization]]. The [[entity-sanger-leadership-center]] guide is a working model.

**Outcome:** the tool moves from theoretical to practical; everyone agrees on who decides.