---
id: "action-deploy-explainable-models"
type: "action-item"
source_timestamps: ["§ Build trust through explainability."]
tags: ["ai-adoption", "explainability"]
related: ["concept-explainable-ai-in-negotiation", "quote-trust-decisions-understand"]
action: "Select AI models that transparently explain their reasoning rather than black-box systems."
outcome: "Increases internal adoption rates and builds trust among human operators and suppliers."
sources: ["tail2"]
sourceVaultSlug: "hbr-seg-tail2"
originDay: 2
articleStem: "hbr-tail-129-ai-supplier-negotiations"
sourceUrl: "https://hbr.org/2025/07/how-ai-is-reshaping-supplier-negotiations"
sourceTitle: "How AI Is Reshaping Supplier Negotiations"
---
# Deploy Explainable AI Models to Build Trust

**Action:** Avoid deploying **black-box** AI for high-stakes procurement decisions. Instead, select and deploy models that can **transparently explain their reasoning and show how decisions were made** ([[concept-explainable-ai-in-negotiation]]; motivating quote [[quote-trust-decisions-understand]]).

**Outcome:** **Increases internal adoption rates** and builds trust among human operators and suppliers — as reported by [[entity-dell]] and [[entity-walmart-d2]].

**Caveat (enrichment):** interpretable models can trade off some performance, and post-hoc explanations may oversimplify — so verify explanations are faithful, not just plausible.

**Related:** [[concept-explainable-ai-in-negotiation]] · [[quote-trust-decisions-understand]] · [[entity-dell]] · [[entity-walmart-d2]]


## Related across articles
- [[action-demand-ai-transparency]]