---
id: "action-create-override-protocols"
type: "action-item"
source_timestamps: ["§ Emphasize human connection"]
source_url: "https://hbr.org/2026/02/how-to-foster-psychological-safety-when-ai-erodes-trust-on-your-team"
source_title: "How to Foster Psychological Safety When AI Erodes Trust on Your Team"
tags: ["process-design", "human-judgment"]
related: ["concept-human-ai-oversight-paradox"]
speakers: ["Jayshree Seth", "Amy C. Edmondson"]
action: "Establish protocols allowing team members to easily override AI recommendations without requiring extensive justification."
outcome: "Empowers human intuition and prevents over-reliance on flawed AI outputs."
sources: ["adoption"]
sourceVaultSlug: "hbr-seg-adoption"
originDay: 9
articleStem: "hbr-cl-79-psychological-safety-ai-trust"
sourceUrl: "https://hbr.org/2026/02/how-to-foster-psychological-safety-when-ai-erodes-trust-on-your-team"
sourceTitle: "How to Foster Psychological Safety When AI Erodes Trust on Your Team"
---
# Create Explicit Override Protocols

**Action.** Design workflows that include **explicit override protocols** — ensuring human team members can **easily override AI recommendations without having to write extensive justifications.** The design principle: acknowledge that **human intuition can catch nuances that AI analysis misses**, and *remove friction* from exercising human judgment.

**Outcome.** Empowers human intuition and prevents over-reliance on flawed AI outputs — the direct structural counter to the [[concept-human-ai-oversight-paradox]] and a defense against [[claim-ai-disrupts-coordination|the coordination costs of an unaccountable AI teammate]]. It is the concrete mechanism inside pillar 4 of the [[framework-ai-integration-principles|integration framework]] ("emphasize human connection"). *Note:* an override that demands heavy justification re-introduces the friction it was meant to remove — keep the bar low.
