---
id: "action-close-insight-loop"
type: "action-item"
source_timestamps: ["§ Three Necessities", "¶18"]
tags: ["training", "employee-development"]
related: ["concept-in-workflow-coaching", "entity-cresta-agent-assist"]
speakers: ["Sangeet Paul Choudary", "John Winsor"]
action: "Deploy AI tools that provide real-time coaching and knowledge to employees during active workflows."
outcome: "Immediate capability enhancement and faster adaptation to new tools and processes."
sources: ["tail1"]
sourceVaultSlug: "hbr-seg-tail1"
originDay: 1
articleStem: "hbr-tail-112-continually-assessing-performance"
sourceUrl: "https://hbr.org/2026/06/the-pros-and-cons-of-continually-assessing-performance"
sourceTitle: "The Pros and Cons of Continually Assessing Performance"
---
# Close the Loop With In-Workflow Coaching

**Action:** Deploy AI tools that provide real-time coaching and knowledge to employees during active workflows.

**Do this:** Translate continuous-assessment insights into immediate action — deploy AI-enabled coaching that provides context-relevant knowledge and reminders *while employees are performing their tasks*, rather than waiting for future training cycles. Tooling reference: [[entity-cresta-agent-assist]].

**Expected outcome:** Immediate capability enhancement and faster adaptation to new tools and processes.

This is Necessity #3 of the [[framework-three-necessities]] and the operational face of [[concept-in-workflow-coaching]]. Caveat from the enrichment: guard against overfitting employees to current tools, which can narrow experimentation (see [[concept-organizational-myopia]]).