---
id: "action-celebrate-error-catching"
type: "action-item"
source_timestamps: ["\\\"§ Reframe AI integration as a learning process", "not an execution process.\\\""]
source_url: "https://hbr.org/2026/02/how-to-foster-psychological-safety-when-ai-erodes-trust-on-your-team"
source_title: "How to Foster Psychological Safety When AI Erodes Trust on Your Team"
tags: ["incentives", "psychological-safety"]
related: ["concept-trust-ambiguity"]
speakers: ["Jayshree Seth", "Amy C. Edmondson"]
action: "Publicly celebrate team members who catch AI errors to frame questioning AI as good judgment."
outcome: "Reduces cognitive offloading and combats trust ambiguity."
sources: ["adoption"]
sourceVaultSlug: "hbr-seg-adoption"
originDay: 9
articleStem: "hbr-cl-79-psychological-safety-ai-trust"
sourceUrl: "https://hbr.org/2026/02/how-to-foster-psychological-safety-when-ai-erodes-trust-on-your-team"
sourceTitle: "How to Foster Psychological Safety When AI Erodes Trust on Your Team"
---
# Reward Catching AI Errors

**Action.** To combat [[concept-trust-ambiguity]] and the [[concept-human-ai-oversight-paradox]], leaders must actively **reward the right behaviors**: **publicly celebrate team members who catch AI errors**, rather than praising those who blindly accept AI outputs to save time. Questioning AI must be framed as **a sign of good judgment, not resistance to innovation.**

**Outcome.** Reduces cognitive offloading and directly combats trust ambiguity by making it *safe and rewarded* to challenge the tool — restoring the willingness-to-speak-up that [[prereq-psychological-safety-d79]] depends on.


## Related across articles
- [[action-encourage-second-guessing]]